FAQ’s

These are the questions we get asked most frequently and our answers.

How much is delivery?

 

Our standard local delivery rate is £6.50 per order, and our standard delivery times are between 9am and 5pm. If you require AM or PM delivery you can choose this option at the checkout. There is an additional £2.00 fee for this service which will be added to your order total.

Where do you deliver to?

We deliver to the following areas:

Batcombe
Beckington
Berkley
Bishopstrow
Brixton Deverill
Buckland Dinham
Chapmanslade
Chitterne
Corsley
Codford
Corsley
Cranmore
Crockerton
Dilton Marsh
Frome
Gare Hill
Heytesbury
Hill Deverill
Horningsham
Lullington/Laverton
Longbridge Deverill
Longleat
Maiden Bradley
Mells
Monkton Deverill
Newbury
Norton St. Philip
Nunney
Oldford
Orchardleigh
Rudge
Sherrington
Southwick
Trudoxhill
Tytherington
Sutton Veny
Upton Lovell
Upton Scudamore
Vobster
Wanstrow
Warminster
Westbury
Witham Friary
Woolverton

How do I care for my flowers?

Each design is sent with a care instruction of how to look after your flowers, should you need further assistance please call one of our shops.

Is there a guarentee?

All of our flowers and plants are guaranteed for 7 days from the day you purchase or receive them, as long as the care instruction as supplied have been followed. If within this time you are not happy with the quality of your flower or plant then please return to the shop where one of our qualified florists can access them and resolve the problem. This excludes any sale items.

What are your opening times?

Both our Warminster & Frome shop are opened Monday – Friday 9am – 5pm (no lunch closing) and Saturday 9am – 2pm Sunday – closed, Bank holidays – closed. During Mothering Sunday/Valentines & Christmas times will vary but a list will be displayed on the shops.

Can I book a wedding appointment?

 

Please call our Frome shop or email us to book an appointment where you will be offered an hour that suit yourself and our daily workload.

 

Do you sell gifts?

 

Yes, we hold a large selection of jugs, vases, artificial flower, candles, urns and a good selection of indoor and outdoor plants.

Do you hire Wedding items?

Yes, we hold a selection of vases, candelabras, pedestals, urns for our brides to hire which we would collect the next working day after the wedding.

What about your retail premises?

The shop is always open to passing trade so feel free to come and browse, ordering can be done via the shop either by calling in to see us or over the phone.